MSG Post & Couriers has two simple questions: Where are our contracts and when do they expire? As a fast-growing company, it’s hard to keep track. A new software package may provide the solution. But it takes a while for the company to switch to the new method. Then they slowly discover more possibilities.
“I think the problem emerges the moment you grow from 5 employees to more than a 100 employees” says Arjan Kleizen, commercial director at MSG since 2012. With the acquisition of the postal and courier branch of the SW company in Enschede, the number of contracts also increases significantly. He estimates that it is now around 600. But how do you keep an overview? “There were some contracts left and right, but where exactly it was, nobody knew. How old it was, no one knew. Whether it was there at all, no one knew.”