Case Studies

Contract Management Case Study: Our workload decreased by seventy percent

Written by Contract Management Expert | Dec 8, 2022 4:00:10 PM

The Regional Support Office and Dutch embassies are aided by a cloud solution to gain a faster understanding on their payments. It takes care of a lot of back and forth calling, and eventually also in personnel expenses.

 

Challenge

The Ministry of Foreign Affairs centralizes the operational management of all Dutch embassies by establishing Regional Support Offices (RSO). An example is the lease of embassy personnel in Jakarta which is paid by the RSO in Kuala Lumpur. A copy of these agreements has to be sent by mail. It is often not even clear whether payments are made. Communications between embassies require much time . How can the RSO ensure they pay bills on time, and in the meantime notify the responsible person?