Explainers: Service Level Clauses
Trends, Challenges & Best Practices
Explainers
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Explainer – simple and understandable definitions for complex and new things. The Mochadocs Explainers help in simplifying contract lifecycle management topics so that anyone can understand them easily. Our explainers may come in different sorts, such as eBooks, articles, Podcasts, and more.
Service Level Clauses
Trends, Challenges & Best Practices
Reading time: 7 minutes
Quiz time: 3 minutes
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Service level clauses are key components that are vital in running a successful business in today’s dynamic and connected world where companies work together to improve operations and the quality of products. These clauses are normally incorporated with SLA’s or contracts where parties define mutual responsibilities and set a yardstick for measuring performance. Chapter 1 serves as an overview of service level clauses, highlighting their importance, origin, and how they have developed through time.
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