Do you need an escalation process in contract management? Do you really need an escalation process for every task? When a notification in your escalation process?

You do need an escalation process: 'Sometimes it is very busy and it may happen that someone forgets a task, then it is useful that you still set up an escalation process'.

You don't need an escalation process: 'I can go and set six alarm clocks next to my bed, but then I'm not going to get up on time - people should just do their tasks when they get a notification'

Still, Mochadocs founder Rob Postma recommends keeping the escalation process on by default for all tasks. After all, there is a greater risk of forgetting to set up an escalation for a business-critical contract component than of getting one notification too many once. In this podcast with Rob Postma & Bram van Montfoort, we take a closer look.